Instructions for Set-up

To create a new account

1. On the Resident Access screen above, click SIGN-UP NOW!.

2. Enter your account number provided in the email or letter you received

3. Enter your email address as your Username.

4. Click “Sign up” button, then check your email to verify your account.

While logged into Tenant Web Access, click the tabs at the top of the page to:

  -View your open charges

  -Display your transaction history

  -Make a payment (using your bank account, credit, or debit card)

  -Change your password